Privacy Policy
🔒 Privacy Policy
Last updated: February 27, 2026
Please read this Privacy Policy carefully before using Our Service.
📖 Interpretation and Definitions
Interpretation
The words whose initial letters are capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
means a unique account created for You to access our Service or parts of our Service.
(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to KnowVantage LLP, New Delhi, Delhi, India.
are small files placed on Your device (computer, mobile phone, or any other device) by a website, containing details of Your browsing history on that website.
refers to: Delhi, India.
means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
is any information that relates to an identified or identifiable individual.
refers to the Website.
means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
✅ Acknowledgment
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
⚠️ By accessing or using our Service, you agree to be bound by this Privacy Policy. If you do not agree, please do not use or access our Website.
📊 Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information. This may include, but is not limited to:
- Full name and email address
- Phone number
- Billing address and payment details
- Account credentials (username and password)
- Course enrolment and learning activity data
- Usage data (IP address, browser type, pages visited)
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and unique device identifiers.
Payment transactions are processed through secure, PCI-DSS compliant third-party gateways. We collect billing information solely to complete Your transaction. We do not store complete card details on our servers.
We use Cookies and similar tracking technologies (such as Google Analytics and Facebook Pixel) to track activity on Our Service. You can instruct Your browser to refuse all Cookies, though this may affect certain features of the Service.
🎯 How We Use Your Personal Data
Provide & Maintain
To provide and maintain our Service, including monitoring the usage of our Service and managing Your account.
Communications
To contact You by email, WhatsApp, or phone regarding updates, promotional offers, course notifications, and service information.
Legal Compliance
To comply with legal obligations under Indian law including the DPDP Act, 2023, and to prevent fraud or misuse of our platform.
Process Payments
To process Your purchases, issue invoices, and maintain financial records as required under applicable Indian tax laws.
Analytics & Improvement
To analyse usage patterns, measure the effectiveness of our content and marketing campaigns, and improve Your experience.
Course Delivery
To deliver purchased courses or services, track Your learning progress, and personalise Your educational experience.
🤝 Sharing Your Personal Data
We do not sell Your Personal Data.
We may share Your information only in the following limited circumstances:
Service Providers
Third-party vendors who assist us in operating our platform, processing payments, or sending communications — bound by confidentiality agreements.
Legal Requirements
With law enforcement or regulatory authorities when legally obligated, or to protect the rights and safety of the Company and its users.
Business Transfers
In the event of a merger, acquisition, or restructuring, Your data may be transferred to the succeeding entity bound by this Policy.
🍪 Cookies and Tracking Technologies
What are Cookies?
A "cookie" is a small piece of information stored by a web server on a web browser. We place both permanent and temporary cookies on Your device. Cookies do not contain personally identifiable information on their own.
These cookies are essential to provide You with services available through the Website and to enable You to use some of its features, such as access to secure areas. Without these cookies, the services you have asked for cannot be provided.
We use Google Analytics to track and analyse web traffic. You can opt out by visiting: Google Analytics Opt-out.
We use Facebook Pixel to measure and optimise our advertising campaigns. Learn more: Facebook Privacy Policy.
You may decline cookies through Your browser settings. However, this may limit certain features of the Website. We do not control the use of cookies by third parties.
🛡️ Your Privacy Rights (DPDP Act, 2023)
As a Data Principal under the Digital Personal Data Protection Act, 2023, You have the following rights:
Right to Access
You have the right to access the personal data We hold about You and obtain a summary of how it is being processed.
Right to Correct
You have the right to request correction of inaccurate or incomplete personal data We hold about You.
Right to Erasure
You have the right to request erasure of Your personal data, subject to our legal retention obligations.
Withdraw Consent
You may withdraw Your consent for processing Your personal data at any time where processing is based on consent.
Right to Nominate
You have the right to nominate another individual to exercise Your data rights on Your behalf in the event of death or incapacity.
Right to Grieve
You have the right to file a complaint with the Data Protection Board of India if Your rights are not upheld by the Company.
To exercise any of these rights, please contact us at support@knowvantage.in or call +91 92178 08705. We will respond within the timeline prescribed under applicable law.
🗄️ Data Retention
How long do We retain Your data?
We retain Your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Deletion Requests
You may request deletion of Your account and associated personal data by writing to support@knowvantage.in. We will process such requests in accordance with the DPDP Act, 2023. Note that some information may be retained for legal or financial record-keeping purposes.
🔐 Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
We implement industry-standard technical and organisational measures including encryption, access controls, and regular security reviews to protect Your data.
👶 Children's Privacy
Our Service may be accessed by students including minors. We do not knowingly collect personally identifiable information from children under 13 years of age without verified parental consent, in compliance with applicable law.
If You are a parent or guardian and Your child has provided Us with Personal Data without your consent, please contact Us at support@knowvantage.in. We will take steps to remove that information from Our servers promptly.
🌐 Legal Compliance
Governing Law
The laws of India shall govern this Policy and Your use of the Service. Your use of the Website may also be subject to other applicable local, state, national, or international laws.
DPDP Act, 2023
This Privacy Policy is compliant with the Digital Personal Data Protection Act, 2023 of India. We act as a Data Fiduciary responsible for the lawful processing of Your personal data.
IT Act, 2000
This Policy is also subject to the Information Technology Act, 2000 and the rules made thereunder, including the IT (Reasonable Security Practices) Rules, 2011.
🔗 Links, Changes & More
Links to Other Websites
Our Service may contain links to other websites not operated by Us. We assume no responsibility for the content or privacy policies of any third-party sites. We strongly advise You to review their Privacy Policies.
Changes to This Policy
We may update Our Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes Your acceptance.
Your Consent
By using the Website, You consent to the collection and use of the information You disclose in accordance with this Privacy Policy. You may opt out of marketing communications at any time.
🧑⚖️ Grievance Officer
In accordance with the Information Technology Act, 2000
The name and contact details of the Grievance Officer who can be contacted for any complaints or concerns relating to the processing of Your personal data are provided below.
Company: KnowVantage LLP
Address: New Delhi, Delhi, India
Email: support@knowvantage.in
Phone: +91 92178 08705
Hours: Monday to Friday, 10:00 AM – 6:00 PM IST
📞 Contact Us
If you have any questions about this Privacy Policy, You can contact us:
